Your Account
- Create a new account
- Existing customer sign in
- Forgot your password?
- Change your name, e-mail address, or password
- Change your delivery addresses or instructions
- Change your communication preferences
1. CREATE A NEW ACCOUNT
To create a new account click "Sign In" and then click "Create new account".
We never make any customer details (and that includes email addresses) available to third parties. For more information read our "Privacy Policy".
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2. RETURNING CUSTOMER SIGN IN
To sign in click "Sign In" and then enter your email address and password and click "Continue".
If you have forgotten your password, please click on "Forgotten your password?" and follow the onscreen instructions.
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3. FORGOT YOUR PASSWORD
If you have forgotten your password, click on "Sign In" to go to the sign in section of the website. Then click on "Forgotten your password?" and follow the onscreen instructions.
You will be asked to enter your email address and will be issued a new password to this address immediately which you can use to sign in.
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4. CHANGE YOUR NAME, EMAIL ADDRESS, OR PASSWORD
To change your name, email address or password, click on "Your Account" and sign in using your email address and password. This will take you to the "Account Management Options" page where you can change and update your details.
To change your name, email address, click on "View or Change my Account Information", enter your new details and click "Continue". To change your password, click on "Change my Account Password", enter your new details and click "Continue"
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5. CHANGE YOUR DELIVERY ADDRESSES OR INSTRUCTIONS
To change your delivery addresses, click on "Your Account" and sign in using your email address and password. This will take you to the "Account Management Options" page where you can change and update your details.
To add a new delivery address, click on "View or Change Entries in My Address Book", enter your new address details and click "Continue".
To adjust or remove and existing delivery address, in the same section click on "Edit" or "Delete" beside the address you want to adjust or remove.
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6. CHANGE YOUR COMMUNICATION PREFERENCES
If you want to add or remove yourself from our newsletter you will need to change your communication preferences.
To change your communication preferences, click on "Your Account" and sign in using your email address and password. This will take you to the "Account Management Options" page where you can change and update your details.
To change your communication preferences, click on "Email Notifications", adjust as desired and click "Save Changes".
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